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Privacy Policy

1. Introduction

Rooster Construction, LLC, also known as “Rooster Roofing” (“we,” “us,” “our”), respects the privacy of its users (“you”) and has developed this Privacy Policy (“Privacy Policy”) to demonstrate its commitment to protecting your privacy. This Privacy Policy applies to your use of our website (“Website”), Rooster-Roofing.com, and your communications with us. Please read this Privacy Policy carefully to understand how we collect, use and protect your information.

By accessing or using our Website, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect information to provide better services to all our users. We collect information in the following ways:

  •  Information you give us. When you contact us to inquire about our services, we may collect personal information that you provide us, such as your (i) name; (ii) email address; (iii) postal address; (iv) phone number; and (v) any other information you choose to provide.

3. How We Collect Your Information

We collect information directly from you when:

  • you enter your phone number and other personal information into Rooster Roofing’s web form found here;
  • you interact with our customer support via SMS; and
  • you opt in through a purchase for our services, order or registration form.

4. How We Use Your Information

We use the information we collect from all our services to provide, maintain, and improve them, to develop new services, and to protect Rooster Roofing and our users.
We use the information you provide to communicate with you, primarily via SMS and email, for purposes including, but not limited to:

  • to notify you about changes to our services;
  • to respond to your inquiries and provide follow-up communication;
  • to provide service estimates;
  • to schedule services;
  • to provide order updates and appointment reminders;
  • to schedule construction and/or deliveries of materials; and
  • to provide occasional promotional and marketing via SMS and email.

Additionally, we use your SMS data to analyze message delivery and engagement to improve our services.

5. Information We Share

We DO NOT sell, share, rent, or lease your personal information to others. We will never share your personal information for marketing purposes to any third-party. Your information is strictly confidential and is used solely for communication purposes as stated above.
We may share your personal information with members of Rooster Roofing only to the extent necessary to (i) fulfill your requests, (ii) respond to your inquiries, (iii) perform services or (iv) in the event of a company re-organization, merger, or sale.
Your information may also be shared with trusted service providers who help us deliver our SMS messaging services, such as:

  • SMS gateway providers
  • phone carriers
  • customer support platforms

These providers are obligated to keep your information secure and only use it to provide services to us.

6. Your Options and Rights

You can opt-out of SMS messages at any time by replying “STOP” or “0” to any message. You can opt-out of emails and marketing materials anytime by pressing unsubscribe located at the bottom of emails. After you opt-out, you will no longer receive text messages from us unless you choose to opt-in again.

To request access to or deletion of your SMS-related date and personal information, please contact us as provided below.

7. Channel Disclaimers

  • SMS / TEXT: By providing your phone number, you consent to receive marketing and other messages from us. Reply “STOP” or “0” to opt-out.
  • Email: Emails may contain marketing and promotional content. Users can unsubscribe anytime from the link provided at the bottom.
  • Website Chat Widget: Conversations are stored for better user experience. We do not share this information.
  • Google Business Profile and Google Ads: Interaction through these platforms is subject to Google’s own privacy policy.
  • Facebook / Instagram Ads: Interactions and engagements through these ad platforms are subject to Facebook/Instagram’s own privacy policy.
  • Contact Form: Information provided is strictly confidential and used for communication purposes.

8. Security

We are committed to protecting your personal information. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

9. Changes

Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page. Continued use of our SMS service indicates your acceptance of this Privacy Policy and any revisions made from time-to-time hereto.

Contacting Us

If you have questions or comments about this Privacy Policy, please contact us at:
Rooster Roofing
2000 E Racine St. Ste 130
Janesville, WI 53545-4300
Phone: (608) 631-0004
Email: info@rooster-roofing.com